Do I need to book assistance ? Yes, if you require assistance for people with reduced mobility at the bus station, you must make a reservation by telephone.
How do I make a reservation ? Call the Yellow Bus Information Line: 02 62 81 82 83 (Mon–Fri 7:00 a.m.–7:00 p.m.).
When is the latest I can book? For optimal service, bookings should be made by 3pm the day before at the latest.
What do I need to have ready before I call ? Your journey (departure/arrival), the date, your preferred timetable, and your requirements (wheelchair, walking difficulties, visual impairment, accompanying person, etc.).
Are the coaches accessible ? The network offers low-floor coaches adapted for people with reduced mobility or equipped with a ramp, depending on the vehicle.
How can I find an accessible stop ? Use the interactive map of accessible stops and click on the stop to get more information.
How can I check that a route is accessible ? In the calculator, select ‘Accessible travel (wheelchair-accessible vehicles and stops)’.
Who is eligible for the Réuni'Pass Handicap ? Anyone with a disability rating of ≥ 50% (free annual pass).
Can I get a ticket for my companion ? Yes, if your certificate mentions the need for an accompanying person, you can request the yPass Accompanying Person.
Can the accompanying person travel alone ? No, the accompanying person must travel with the Réuni'Pass Handicap holder.
